For technical reasons response times via phone and WhatsApp may be longer than usual. Our team is doing everything possible to process all requests promptly.

For faster assistance, we recommend:
- Booking appointments through our website or mobile app – https://linktr.ee/polyclinic_ae
- Checking test results and documents in the app, under the Laboratory result and Documents sections

Thank you for your understanding!

Insurance partners of Polyclinic.ae

Insurance partners of Polyclinic.ae

At our clinic, we are committed to providing seamless and accessible healthcare services for UAE residents and travelers. We accept a wide range of insurance plans, including resident and travel insurance, to ensure you receive the care you need without financial stress.

Direct Billing Partners

We currently offer direct billing services with the following insurance providers:

  • AXA Gig

  • Al Madallah

  • NAS

  • Neuron

  • MedNet 

  • Nextcare

This means you can receive treatment without upfront payments;

we will bill these insurers directly for covered services. More insurance partners are coming soon, so stay tuned for further updates on our website and social media channels. To confirm if your insurance plan covers our services, contact your Insurance Provider and check our official name Innovation Family Polyclinic (Polyclinic.ae) in the network list or Call the Clinic for further assistance. Our administrative staff can help verify your coverage and answer any questions.

Reimbursement Process

If your insurance is not currently partnered with our clinic for direct billing, you can still receive treatment and apply for reimbursement. We will provide detailed invoices and receipts required for insurance claims. You need to file your claim with your insurance provider for reimbursement according to their guidelines.

Travel Insurance

We also accept international travel insurance to ensure you are covered during your stay in the UAE. Here are a few tips on how to use your travel insurance effectively:

Verify Coverage: Before your trip, confirm that your travel insurance covers medical expenses in the UAE.

Contact Your Insurer: In case of a medical need, inform your travel insurance provider to understand the procedures and required documentation.

Direct Billing: Check if your travel insurer offers direct billing with our clinic or if you need to pay upfront and seek reimbursement.

Our goal is to make your healthcare experience as smooth and hassle-free as possible. For any questions or further assistance, please feel free to contact us. We are here to help you navigate your insurance options and ensure you receive the best care without financial worry. Stay tuned for more updates on our expanding list of insurance partners!

NAS covered plans/networks at Polyclinic.ae:

  • EN

  • CN

  • GN

Neuron covered plans/networks at Polyclinic.ae:

  • CN

  • GN+

Almadallah Insurance covered plans/networks at Polyclinic.ae:

  • AL MADALLAH GN+

  • AL MADALLAH GN

AXA Insurance covered plans/networks at Polyclinic.ae:

  • AXA1 PLUS

  • AXA1

  • AXA2

  • АХА3

  • AXA4

  • Diamond

  • Star

  • Star Seha

  • Star Plus

  • Star Plus Ex Seha

Nextcare Insurance covered plans/networks at Polyclinic.ae:

  • GN 

  • GN+


Our doctors

Dr. Olga Voronets

Dr. Olga Voronets

General & Cosmetic Dentist, Implantologist, Head of dentistry

Reviews Make an appointment

Clinic in Jumeirah

Dr. Mohammad Zaki Hakki

Dr. Mohammad Zaki Hakki

Specialist Pediatrician

Reviews Make an appointment

Clinic in Jumeirah

Dr. Charalampos Harris Zourelidis

Dr. Charalampos Harris Zourelidis

Consultant Orthopedic Surgeon, Medical Director

Reviews Make an appointment

Clinic in Jumeirah

Anna Liberman

Anna Liberman

Medical Laboratory Technologist

Reviews Make an appointment

Clinic in Jumeirah

Dr. Abdullah Azad

Dr. Abdullah Azad

General practitioner

Reviews Make an appointment

Clinic in Jumeirah

Dr. Aida Tashkulova

Dr. Aida Tashkulova

GP Adult and Pediatric Neurologist

Reviews Make an appointment

Clinic in Jumeirah

Dr. Anastasia Sakovskaya

Dr. Anastasia Sakovskaya

Specialist Internal Medicine

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Clinic in Jumeirah

Dr. Artem Shyshko

Dr. Artem Shyshko

General & Cosmetic Dentist

Reviews Make an appointment

Clinic in Jumeirah

Dr. Asiyeh Abdullahi

Dr. Asiyeh Abdullahi

Specialist Ophthalmology

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Clinic in Jumeirah

Dr. Demian Petrov

Dr. Demian Petrov

General and Laparoscopic Surgeon

Reviews Make an appointment

Clinic in Jumeirah

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Reviews

Loof Loofy
Thank you Dr Kenan Hamwi, the best Orthodontist in Dubai, I cant believe the difference between my before and after braces photos .. I’m so proud with my smile now.. Really appreciate it
Ira
11.05.2024
Doc Abdullah very professional and did a lot to improve my health. I'm very thankful
mohammed Alkitbi
I came today for my montly orthodontic visit with Dr kenan. Thanks a lot for the wonderful treatment, I cant beleive the amazing progress i have
Caterina
Very attentive pediatrician. Available on quite short notice, as the clinic is new. Pleasantly surprised!
Anastasia Afanasenko
Thank you for the highly qualified service! I will come back here again!
Abdul Rehman
Ent doctor very nice and friendly
Ева Бузуева
The medical staff at "Polyclinic" interacts professionally with patients. All nurses and administrators are friendly and always ready to help. Satisfied with my visit.
sblackpanter
"Polyclinic" not only provides qualified medical assistance but also shows care for patients on an emotional level, making the healing process more humane and supportive.
Мария Пластинина
Very good clinic, convenient location. Very responsive staff and a wide range of services. Highly recommend
Anna Bezdushnaya
Visited Polyclinic for the first time. Very nice atmosphere, pleased to feel my home country spirit here! Staff is super attentive and helpful. Very professional and supportive Dr Katerina Shapovalova. Highly recommended! Thank you.
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