Medical сеnter

Frequently Asked Questions

What makes Polyclinic.ae in Dubai unique?

✅ A wide choice of specialists — from general practitioners to surgeons, from cardiologists to dermatologists. All in one place.
✅ Comprehensive check-up programs for adults and children — helping to detect and prevent potential health issues early.
✅ Full in-house diagnostics — MRI, ultrasound, X-ray, laboratory tests and more for precise, fast results.
✅ Comfort and convenience — home visits, IV therapy, vaccinations and family doctor support whenever you need it.
✅ Individual approach — every treatment plan is tailored to your health and lifestyle.
✅ Direct billing — Polyclinic.ae works directly with major UAE insurance companies.
✅ Transparent pricing — no hidden fees.

How much is a consultation?

• General Practitioner (GP): AED 300
• Specialist: AED 550
• Consultant (Senior Doctor): AED 660

Comprehensive consultations (with ultrasound or lab tests) are calculated individually.
Special packages and seasonal offers are also available.

What are the main areas of treatment?

Diagnostic Services

• Laboratory testing (1,000+ analyses)
• Ultrasound imaging (premium-class equipment)
• MRI and CT scans
• Functional diagnostics (ECG, EEG, spirometry, stress tests, cardio-pulmonary testing)
• Endoscopic procedures (gastroscopy, colonoscopy)

Therapeutic Specialties

• Family medicine and general practice
• Cardiology — hypertension, arrhythmia, ischemic heart disease
• Gastroenterology — stomach, liver and pancreas disorders
• Neurology — migraines, osteochondrosis, post-stroke recovery
• Pulmonology — asthma, bronchitis, post-COVID rehabilitation
• Endocrinology — diabetes, thyroid diseases

What documents are required for a visit?

A passport or Emirates ID is required for registration, as per UAE Ministry of Health regulations.
If you have previous medical reports, test results or prescriptions, please bring them with you.
Our doctors speak English, Russian, Arabic and other languages.

Can I get a sick leave certificate?

Yes. Our doctors issue official sick leave certificates registered with the UAE Ministry of Health.
Please note that a sick leave can only be issued from the date of your visit, so we recommend seeing a doctor as soon as symptoms appear.

How quickly can I get an appointment?

You can see most doctors on the same day.
For high-demand specialties like general practice, paediatrics and gynaecology, appointments are available 7 days a week.
Subspecialist appointments are usually available within 1–3 days.
Diagnostics such as MRI, CT, X-ray, ultrasound and lab tests are typically available the same or next day.
X-rays are performed immediately.

Can I have a preventive health check-up?

Yes. You can book a check-up even without symptoms — simply to monitor your health. Based on your age and medical history, your doctor will recommend a screening program or create a personalised plan.

Can I do tests elsewhere?

You can, but we recommend using our in-house laboratory equipped with the latest diagnostic technology for maximum accuracy.
You may also take tests without a doctor’s referral — just inform our staff about which parameters you wish to check.

What medical services are available at Polyclinic.ae?

We provide high-quality medical care for adults and children across all major specialties — from prevention and diagnostics to treatment and rehabilitation.
Our team includes more than 50 specialists, both consulting and operating doctors, covering:
orthopaedics, ENT, ophthalmology, gynaecology, urology, dermatology, cardiology, neurology, paediatrics, pulmonology, gastroenterology, endocrinology, general surgery, mammology, proctology, physiotherapy and more.
We also offer IV therapy, preventive check-ups, vaccinations and pregnancy care programs.

What services are covered by insurance?

Insurance typically covers:
✅ Doctor consultations related to your condition
✅ Diagnostic tests — lab work, ultrasound, X-ray and other investigations
✅ Treatment procedures — physiotherapy, injections, dressings, and similar (if medically indicated)
Coverage may vary by network level and diagnosis.
Some procedures require prior approval from your insurer.
Our medical and administrative te