Insurance partners of Polyclinic.ae

At our clinic, we are committed to providing seamless and accessible healthcare services for UAE residents and travelers. We accept a wide range of insurance plans, including resident and travel insurance, to ensure you receive the care you need without financial stress.

Direct Billing Partners
We currently offer direct billing services with the following insurance providers:

• AXA
• Almadallah

This means you can receive treatment without upfront payments;
we will bill these insurers directly for covered services. More insurance partners are coming soon, so stay tuned for further updates on our website and social media channels. To confirm if your insurance plan covers our services, contact your Insurance Provider and check our official name Innovation Family Polyclinic (Polyclinic.ae) in the network list or Call the Clinic for further assistance. Our administrative staff can help verify your coverage and answer any questions.

Reimbursement Process

If your insurance is not currently partnered with our clinic for direct billing, you can still receive treatment and apply for reimbursement. We will provide detailed invoices and receipts required for insurance claims. You need to file your claim with your insurance provider for reimbursement according to their guidelines.

Travel Insurance

We also accept international travel insurance to ensure you are covered during your stay in the UAE. Here are a few tips on how to use your travel insurance effectively:
Verify Coverage: Before your trip, confirm that your travel insurance covers medical expenses in the UAE.
Contact Your Insurer: In case of a medical need, inform your travel insurance provider to understand the procedures and required documentation.
Direct Billing: Check if your travel insurer offers direct billing with our clinic or if you need to pay upfront and seek reimbursement.

Our goal is to make your healthcare experience as smooth and hassle-free as possible. For any questions or further assistance, please feel free to contact us. We are here to help you navigate your insurance options and ensure you receive the best care without financial worry. Stay tuned for more updates on our expanding list of insurance partners!

NAS covered plans/networks at Polyclinic.ae:

• EN
• CN
• GN

Neuron covered plans/networks at Polyclinic.ae:

• CN
• GN+

Almadallah Insurance covered plans/networks at Polyclinic.ae:

• AL MADALLAH GN+
• AL MADALLAH GN

AXA Insurance covered plans/networks at Polyclinic.ae:

• AXA1 PLUS
• AXA1
• AXA2
• АХА3
• AXA4
• Diamond
• Star
• Star Seha
• Star Plus
• Star Plus Ex Seha