Paediatrics Department

Frequently Asked Questions

How comfortable is the clinic for children?

We’ve made every effort to ensure your visit is comfortable and stress-free for both children and parents:
Toys and small surprises — to distract and calm children during their visit.
Dedicated kids’ area — play and entertainment while waiting for your appointment.
Convenient parking — no need to walk far with your child.
Pharmacy on-site — everything you need in one place.

What services are available in the paediatrics department?

Our paediatricians care for children from birth to 18 years of age.
We provide:
✅ Routine health check-ups — monthly for infants, 1–2 times a year for older children.
✅ Vaccinations — according to an individual schedule.
✅ Medical examinations — before nursery, school, or annually for general screening.
✅ Nutrition and care advice — breastfeeding, introducing solids, daily routine.
✅ Medical certificates and school health forms.
✅ Diagnosis and treatment — colds, allergies, digestive, respiratory, and urinary issues.
✅ Management of chronic conditions — long-term follow-up and personalised treatment plans.
✅ Paediatric check-up packages — for early detection of possible health concerns.
✅ Home visits — for children who cannot attend the clinic.
✅ Newborn home care program — three visits from a paediatrician to support your baby’s first weeks at home.
In addition, your child can see our subspecialists directly at Polyclinic.ae:

• Paediatric neurologist
• ENT specialist
• Ophthalmologist
• Dermatologist
  
• Urologist / Gynaecologist
• Cardiologist
• Orthopaedic specialist
• Pulmonologist
• Paediatric dentist

When should I take my child to see a doctor?

At Polyclinic.ae, we recommend visiting a paediatrician for both preventive care and any concerning symptoms.

For infants:

• Restlessness, frequent crying or poor sleep
• Slow weight gain
• Fever
• Allergic reactions (rash, redness)
• Persistent cough or runny nose
• Unusual discharge from eyes, ears, or genitals

For older children:

• Pain (headache, stomach ache, joint pain)
• Loss of appetite or fatigue
• Digestive problems (constipation, diarrhoea)
• Frequent colds or infections
• Suspected contagious illnesses (chickenpox, rotavirus, etc.)

Which paediatric doctors are available at the clinic?

Our paediatric department includes experienced doctors who know how to make every child feel comfortable.
We have two Russian-speaking paediatricians, as well as a full team of subspecialists — neurologist, ENT, ophthalmologist, dermatologist, urologist, gynaecologist, cardiologist, orthopaedist, pulmonologist, and paediatric dentists.

My child is afraid of doctors. What can we do?

Our doctors are trained to communicate gently with children, even the most anxious ones.
We take time to make them feel calm, offer small toys, and use a friendly approach.
The clinic also has a kids’ play area, so your child can relax while waiting for their appointment.

Do we need regular check-ups?

Yes, we recommend visiting a paediatrician once or twice a year, even if your child is healthy.
Routine visits help track growth and development, check dental health, update vaccinations, and provide lifestyle and nutrition advice.

Can you manage chronic conditions?

Yes, our paediatricians follow children with chronic conditions, adjusting treatment and involving subspecialists as needed.
We provide continuous care and regular follow-ups to support long-term health and wellbeing.

What if my child gets sick at night?

In urgent situations (high fever, seizures, breathing difficulties), please call 998 or visit the nearest Emergency Department.
If it’s not critical, our paediatricians are available daily from 9:00 AM to 9:00 PM, including weekends.
Home visits are also available upon request.

Can you issue a vaccination record for school?

Yes. Our paediatricians can prepare an official vaccination card for school or nursery.
If your child received vaccines abroad, please bring the previous record — we’ll update the schedule accordingly.
Read more about our vaccination program